Support

Answers to common questions. Still stuck? Get in touch.

Which printers are supported?

Filamenta currently supports the Snapmaker U1. Support for more brands is planned.

What do I need?

A Mac running a recent version of macOS and your printers connected to the same local network as your Mac.

My printer isn't found. What now?

Make sure the printer is powered on and on the same network. You can also add it manually by IP address in the setup wizard or in Preferences, where the Search button scans your network again.

Can I sync files between different printer models?

No. File sync only combines printers of the same model, so files always match the machine they run on.

Does Filamenta need an internet connection?

No. Everything happens on your local network.

Does Filamenta collect my data?

No. See our privacy policy for details.

Contact

Email us and we'll get back to you as soon as possible: geral@joyte.pt